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By STAN SEWITCH
Friday, February 29, 2008
Sitting around the massive ash conference table were
more than 30 people who represented, and I am not exaggerating, a
millennium of experience and knowledge. At least 1,000 years of practical,
priceless information. Free for the asking. The instant question in my
mind was, why aren't entrepreneurs from far and wide lining up 10 abreast
and 1 mile deep to take advantage of this incredible resource? If you were
a budding business builder, risking many years of your life, many nights
of lost sleep and most of your worldly assets, wouldn't you want to learn
from people who had succeeded, failed and succeeded again in the world of
entrepreneurship?
One entrepreneur was standing in front of this group,
returning after a year's time, to describe to the assembled sages just how
their advice had affected his business, his quality of work life and even
his marriage. He went on and on, outlining the improvements he made in his
strategy and his business methods, based upon the personalized mentoring
that this group of capitalistic altruists provided. The guiding principle
of the group is, "Strengthening San Diego, one company at a time." Notice
that the phrase doesn't say, "Strengthening San Diego businesses, one
company at a time." The impact that the group aims for goes beyond a
strictly business dimension. The notion here is that if businesses are
strong in San Diego, then livelihoods are thriving, families are being
fed, college educations are being paid for, careers are growing, taxes are
being paid, infrastructure is being improved, charitable organizations are
receiving donations, etc. So who is this group, anyway?
The Chairmen's RoundTable (CRT) is a nonprofit
volunteer organization composed of successful CEO with diverse industry
backgrounds who provide business leaders advice on how to manage and grow
their businesses through a well-defined mentoring program. CRT members
provide this service free of charge to qualified! area bu sinesses as a
way of giving back to the community. Founded more than 10 years ago, the
group has helped dozens of companies each year. And the cost to the
companies who comprise CRT's clients is exactly zero.
Or is it? At this most recent meeting, I asked member
Lou Tedesco why more entrepreneurs and business leaders didn't jump over
themselves to take advantage of this opportunity.
He replied: "That's a good question. I think one
reason is that perhaps we shouldn't say the mentoring service is free.
Because it's really not. The entrepreneur has to commit to investing time
and energy in really studying their business. They have to take the
courageous step of admitting they don't know everything they need to know.
And they have to be willing to open up and share their deeper thoughts and
feelings, else we won't be able to really help them. They have to trust
that the mentors of the Chairmen's RoundTable have their best interests at
heart."
"So if the potential clients know that they will have
to invest that time, energy and vulnerability, you think they would value
the services more?" I asked.
"Yes," Lou said. "People don't think they are
receiving value if it doesn't cost them something."
I've seen that dynamic in many other business
examples, as I'm sure most everyone has. The higher the price, the higher
the perceived attractiveness of the offering, sometimes even when that
higher perceived value is unsubstantiated by fact. The trust-fund
recipient doesn't value the millions as much as someone who worked for
every dollar from age 17 and took four decades to compile the sum. The
teenager doesn't take care of the car that Dad and Mom bought for him as
much as the one he purchased by working summers three years, moving
furniture. So if the CRT advertises its incredibly valuable advice is
offered free of charge, then perhaps the potential client simply can't!
believe that the advice could be worthwhile.
I added up the number of mentors in the room.
Thirty-two extremely experienced business experts who had formed or led at
least three to five companies each. Let's see ... that's 96 to 160
personal experiences in being the CEO, across many industries and many
business environments, good times and bad. Normally, consultants with that
kind of experience and credibility charge $300 to $500 an hour, at
minimum. So the collective advice of this group over the course of one
hour was worth somewhere between $9,600 and $16,000.
The personalized mentoring that is provided in
addition to the group feedback can take many hours over the course of
several months. Two advisers for each client conduct the mentoring. Let's
say they each put in 30-40 hours over the course of a single assignment.
That's another $18,000 to $40,000 in value. But the CRT mentors give more
than just their time. The network of experts and possible business
connections that extends from these 32 mentors is many hundreds of people.
Those connections could turn into customers, vendors, sources of
expertise, new staff members, key managers, strategic allies, etc. What is
that worth? Years and years of time, building trusted relationships.
Chairmen's RoundTable is an amazing business resource
for San Diego. There is no other organization quite like it in our region.
And if the measure of an entrepreneur's chances for success is the ability
to recognize opportunity, that line of client applicants in front of CRT's
door will soon be as wide and deep as I imagine it should be.
To reserve your place in line, go to
chairmensroundtable.com and find out if your business qualifies for
mentoring.
Sewitch is CEO of KI Investment Holdings LLC,
which is conducting an investment experiment in long-term principles. He
can be reached at stan@! sddt.com .
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